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Going online: Library support during COVID-19: NEW! Ship-To-Me Service

What is Ship-To-Me?

Ship-To-Me allows VCC students and employees to have books sent to their home within British Columbia.

While placing a hold on a book, patrons can select the ship-to-me option instead of selecting a campus to pick up the items. We will then send the print material to the patron at no cost to them.

As this is a new service, we appreciate your patience with us. Thank you!
 

How to Place a Ship-To-Me Order?

To place a Ship-To-Me  order, please follow these steps: 

  1. Find the item in the VCC library Catalogue 
  2. Select Request it 
  3. Log in with your myVCC login 
  4. Select a pickup location: Ship-To-Me
  5. Submit your request. 
  6.  Please respond to the email you receive to confirm you wish to have the book shipped and your mailing address

For assistance please email libraryhelp@vcc.ca

What Happens After I Request My Book(s)?

After you have placed your Ship-To-Me you will:

  1. Wait up to 2 business days for us to contact you.
  2. Receive an email from us confirming that you would like your books shipped and your mailing address.
  3. Respond to us within 7 days to confirm your request with us, or it will be cancelled.
  4. Wait for up to 2 weeks to receive your book(s). It depends largely on how long it takes Canada Post to deliver.
  5. After receiving your books, please hold on to the shipping label inside.
  6. When you are ready to return your books, place each book back separately into the envelope it came in. One book per envelope. Tape up the envelope, attach the shipping label and place in a Canada Post mailbox.

Ship-To-Me Questions

Does Ship-To-Me cost anything?

It's a free service! But please keep the packaging and enclosed shipping label, so you can return it to us.

Is it faster to have the books shipped to me, or is faster if I just come in pick the book up myself?

It's definitely faster if you use our Takeout Service and pick up the book yourself. Shipping is time and labour intensive. Also, we are using Canada Post to ship to you. Definitely not Amazon fast!

Where do you ship to?

We ship to anywhere in BC! Unfortunately we are unable to ship to anywhere outside of BC.

How many books can I request?

You can borrow up to 5 books in one day. If you need more books than that, you will have to wait until the next day to request them.

How long can I borrow the books for?

All loans are for one month. If this is a Course Reserve you can have it for the semester. If it's a regular book, it can be renewed for up to 3 times. There are no renewals for Reserves.

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