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HOSP 4810 - Hospitality Revenue Management: Welcome

Suggested Readings

Haley, M., & Inge, J. (2004). REVENUE MANAGEMENT. Hospitality Upgrade, 6-16. 

Avinal, E. (2004). Revenue Management in Hotels. Journal Of Foodservice Business Research7(4), 51-57. doi:10.1300/J369v07n04-02. 

Kimes, S. E. (2011). The future of hotel revenue management. Journal Of Revenue & Pricing Management, 10(1), 62-72. doi:10.1057/rpm.2010.47

Chen, C., & Kachani, S. (2007). Forecasting and optimisation for hotel revenue management. Journal Of Revenue & Pricing Management, 6(3), 163-174. doi:10.1057/palgrave.rpm.5160082

Ingram, M. (2008). RIDING OUT THE STORM WITH REVENUE MANAGEMENT. Lodging Hospitality, 64(14), 90.

Watkins, E. (2010). Is Your Hotel Undermanaged?. Lodging Hospitality, 66(13), 2.

WANG, X., TIAN, X., LI, K., & HU, Z. (2013). Research on Factors Influencing Hotel Revenue Management Decision-making and Performance: An Empirical Study Based on High Star-rated Hotels in China. (English). Tourism Tribune / Lvyou Xuekan, 28(9), 25-33. doi:10.3969/j.issn.1002-5006.2013.09.003

Ivanov, S., & Zhechev, V. (2012). Hotel revenue management -- a critical literature review. Tourism (13327461), 60(2), 175-197.

Noone, B. M., McGuire, K. A., & Rohlfs, K. V. (2011). Social media meets hotel revenue management: Opportunities, issues and unanswered questions. Journal Of Revenue & Pricing Management, 10(4), 293-305. doi:10.1057/rpm.2011.12

Burns, J. (2012). How Revenue Management Has Changed!. Hospitality Upgrade, 151.

Wang, X. (2012). Relationship or revenue: Potential management conflicts between customer relationship management and hotel revenue management. International Journal Of Hospitality Management, 31(3), 864-874. doi:10.1016/j.ijhm.2011.10.005

Tse, T. M., & Poon, Y. (2012). Revenue management: resolving a revenue optimization paradox. International Journal Of Contemporary Hospitality Management, 24(4), 507-521. doi:10.1108/09596111211226798

Noone, B. M., Wirtz, J., & Kimes, S. E. (2012). The Effect of Perceived Control on Consumer Responses to Service Encounter Pace: A Revenue Management PerspectiveCornell Hospitality Quarterly53(4), 295-307. doi:10.1177/1938965512460343. 

Coleman, T. (2013). Look Out Revenue Managers, Here Comes Big DataHospitality Upgrade, 48-50. 

Walker, T. (2012). Building the relationship between revenue management & customer loyaltyHotel Business21(15), 53-64. 

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