VCC Library
Nice Companies Finish First
Building the Learning Organization
A Guide to Lean Six Sigma Management Skills
Shine
The Progress Principle
Managing Equality and Diversity
Culture Connection : how developing a winning culture will give your organization a competitive advantage
Lean Human Resources : redesigning HR processes for a culture of continuous improvementHere are some popular subject searches in the VCC online catalogue. Click on them and they will take you to a list of library materials about that topic
Hospitality industry -- Personnel management
Hospitality industry -- Management
Week 2 - Effective Organizations
Organizational effectiveness
Organizational effectiveness -- Case studies
Organizational change.
Organizational change -- Management
Week 3 - Corporate Citizenship
Social responsibility of business
Leadership -- Moral and ethical aspects
Week 4 - Training & Development
Hospitality industry -- Employees -- Training of
Hospitality industry -- Employees -- Recruiting
Week 6 - Unions/ Negotiation role plays
Labor unions -- Canada
Labor unions -- British Columbia -- History
Industrial relations -- Canada
Industrial relations -- British Columbia
Negotiation in business and conflict
Week 8 - Succession Planning & Organizational Learning
Week 9 - Cultural Variances
Diversity in the workplace
Diversity in the workplace -- Management
Week 10 - Power & Empowerment/ Job Satisfaction
Employee empowerment
Hospitality industry -- Management -- Employee participation
Communication in management
Week 11 - Service Quality/TQM/Six Sigma
Total quality management
Customer relations
Customer relations -- Management
Customer services
Customer services -- Management
Total quality management
Quality control -- Management
Week 14 - Employer of Choice
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